New Features! Now records all Instant Messenger chat conversations for AOL Instant Messenger (AIM), MSN, and Yahoo Messengers. Now you can know who your children are chatting with to ensure that they are not communicating with strangers.
CYBERsitter provides over 30 categories of filtering making it the most complete Internet filter available. Filters are updated automatically, and there are no subscription charges. A sophisticated "content recognition" system recognizes and blocks new objectionable web sites even before we know about them.
CYBERsitter allows parents to override blocked sites, add their own sites to block, specify allowable times to access the Internet, and maintains a detailed log of all Internet activity and violations. It will even send a daily report to parents by e-mail.
Security
Many children are much more computer literate than their parents. We recognize this, and the program is designed with this in mind. CYBERsitter has the most advanced anti-tampering functions available. Password protected, the settings you choose cannot be modified by even the most determined users. Advanced security features are available within the program to make it even more difficult to attempt to defeat or override the intentions of the parent or supervisor.
CYBERsitter runs secretly in the background, always analyzing Internet activity, and can be configured to be completely invisible to the user and still accessible by the parent or supervisor.
IMPORTANT - Before you install CYBERsitter...
If you or others in your household have installed free software from the Internet such as file sharing, music sharing, browser utilities, etc. it is possible that secret "spyware" or advertising programs were installed on your computer without your knowledge. These programs can cause serious problems with legitimate Internet products such as CYBERsitter and even Windows itself.
Important Update: If you have any music sharing software installed on your computer, such as Kazaa, Morpheus, these programs install "SpyWare" programs on your computer that can do serious damage and can cause problems with numerous Internet applications including CYBERsitter.
If you have any of these programs installed on your computer, we recommend that you download one of the programs they recommend˙ such as SpyBot Search & Destroy to detect and remove these spyware programs. We cannot stress too highly the probability that you will eventually experience severe problems because of these programs.
Downloading and Installing CYBERsitter 2003 Step-by-step...
(If you are upgrading from CYBERsitter 99 or 97you should uninstall the previous version before following the steps below)
- If you have not already done so, download the CYBERsitter setup file by clicking here. We recommend that you select the "Open" option. This will begin the download process and automatically launch the CYBERsitter setup program and install it on your computer. If you choose the "Save" option to download and save the setup program, be sure to remember the folder where you saved the downloaded file. If you choose the "Open" option as recommended, a copy of the setup program will not be saved on your computer. If for some reason you need to download it again, simply go to www.getcybersitter.com and repeat the download procedure.
- If you chose the "Save" option, you must install the software by running Setup2k.exe from the folder where you saved the download.
- Upon completing the setup process, a round, multi-coloured icon will appear in your System Tray in the lower right corner of your screen. Double-click on the icon to open CYBERsitter.
- Click on the "Register" button on the main screen.˙
- Fill out the personal information making sure you enter your name exactly the same as the name you gave when placing the order.˙
- Enter your serial number in the space provided.˙(Your serial number should arrive by e-mail within a minute or two of placing your order.)
- Click on the Register button.
BE SURE TO RETAIN THE SERIAL NUMBER AS IT WILL BE NECESSARY IF YOU EVER NEED TO REINSTALL CYBERsitter 2003 OR NEED TO CONTACT OUR SUPPORT DEPARTMENT. Your serial number is also displayed on the "Info" tab after registration.
Set up your CYBERsitter password?
After registering, you will be able to enter a password into CYBERsitter to protect the interface from access. To enter a password, choose the "Security" tab. Enter the password you wish in the first box and then Tab to the next box and enter the exact same password. Now click the Apply button to confirm entry. The password feature is NOT available until you have purchased and registered CYBERsitter.
Select the filters you want to use?
Start your Internet software to get online - once online, access the CYBERsitter Control Panel and click on the "Filters" tab and this will allow you to select the filter files that you want to use with CYBERsitter. You should update the filter files for CYBERsitter to ensure that you have the most current data. Press the Update Filters button and start the filter update. After the filter update is complete, you will need to clear the cache/temporary Internet folder of you browser(s) being used (see below).
Documentation and Help?
Context sensitive Help is available at the bottom of each screen for additional program information. All documentation is contained in the Help file. We also recommend you read the Frequently Asked Questions available on the Table of Contents page in the help file.
Clear your browsers cache or temporary internet files?
Netscape and Internet Explorer use separate cache files for saving prior site visit information so your browser can quickly load recent pages. These files are stored on your local hard disk. The cache for each will need to be cleared separately. You do not need to be on-line to do this.
Clearing the Netscape Cache?
Open Netscape, and on the Menu bar choose Edit, then Preferences, then Advanced, then Cache, click on "Clear disk cache", then OK, and OK and you have cleared the disk cache for Netscape.
Clearing Internet Explorer 4.x Temporary Internet Files?
Open Internet Explorer - on the Menu bar (starts with File) choose View, then Internet Option, choose the General tab, in the section Temporary Internet files click on "Delete files", then OK, and OK and you have cleared the cache for Internet Explorer.
Clearing Internet Explorer 5.x + Temporary Internet Files?
Open Internet Explorer - on the Menu bar(starts with File) choose Tools, then Internet Option, choose the General tab, in the section Temporary Internet files click on "Delete files", then OK, and OK and you have cleared the cache for Internet Explorer.
Clearing IE cache from the Windows Control Panel (all versions)?
An alternate method for clearing the Temporary Internet files cache for Internet Explorer. Click Start, Settings, Control panel, then look for the Internet or Internet Options application and double click. Upon opening choose the General tab, in the section Temporary Internet files, press Delete Files button, and then OK when done then press OK and close the windows the cache for Internet Explorer has been cleared.
Uninstalling CYBERsitter?
Important! CYBERsitter cannot be uninstalled from the Add/Remove Programs Control Panel Applet, nor can it be uninstalled using a third party utility. You must use the built in Uninstall feature on the "Tools" screen from within CYBERsitter itself.
If you need technical support...
Use CYBERsitter's built-in On-line Support feature found on the "Tools" screen. This will transmit information to us about your CYBERsitter installation automatically that will enable us to resolve your problem quickly.
We also have a dedicated technical support web site that has a searchable InfoBase and other resources that will help you with problems, special issues, and general questions and answers. Please visit http://www.cybersitterhelp.com.
You can also direct technical support requests to support@cybersitter.com.
We no longer publish out technical support phone numbers, as the vast majority of questions can be answered using CYBERsitter's built-in help, our support site, cybersitterhelp.com or by e-mail. If you need to speak with a technician directly, please send an e-mail to support@cybersitter.com and request our support phone number. Please be sure to include your name, CYBERsitter serial number, and a brief description of the problem.
